repairs
Restoring Comfort with Urgency and Accuracy
A loss of heat on a frigid winter morning, or lack of cool air on a blistering summer afternoon, can make for some real discomfort. Our service department brings years of technical expertise to restoring and maintaining perfect air comfort for homes or commercial facilities.
- Our friendly, and helpful, dispatch-team work with you and the service technicians to schedule the help you need as quickly as possible.
- With one of the largest HVAC service departments in the area, and a technician on-call every hour of every day, you don’t have to wait long for help to arrive.
- A highly trained service technician provides an accurate diagnosis of the issue, and explains what work is necessary to restore the air comfort.
- With the know-how and commitment to get it fixed right, the service technician will get your HVAC system running smoothly again.
- Optional maintenance plans can save you money on HVAC operating costs and service calls, while increasing the longevity of your equipment.
Most of our service technicians complete a 4-year apprenticeship program, are LEB licensed, NATE certified, and EPA certified for refrigerant handling.
planned maintenance
The Smart and Efficient Way to Reliable Comfort
HVAC systems are vital to the comfort and health of your indoor air quality, and they typically consume more than 40 percent of the energy used by a home or facility. Routine upkeep is necessary for continued optimal comfort while minimizing the expense of this system—making a planned maintenance agreement a very smart choice.
- Increase the longevity of your heating and cooling equipment and prevent unexpected repair or equipment replacement costs.
- An HVAC system running optimally increases efficiency and, in turn, reduces energy expenses.
- A highly trained service technician completes a thorough and detailed inspection of the system operations, and addresses any issues that need attention.
- Potential hazards are reduced and the indoor air is kept as healthy as possible, providing you some added peace of mind.
A maintenance plan is a lightweight solution compared to the financial burden of a neglected HVAC system.
2 Residential Maintenance Plans to Choose From
Smart+ Plan
Smart Plan
- 2 preventative maintenance visits
- No overtime charges on after-hour service calls
- 20% discount on parts
- No labor charges on service calls or equipment repairs
- Guaranteed same-day service
- 2 preventative maintenance visits
- No overtime charges on after-hour service calls
- 10% discount on parts
Learn About Commercial Maintenance Plans Here
All Residential Maintenance Plans Include the Following Evaluations
System Check
Air Filters
- Verify type: Disposable; PMAC; EAC; Pure Air; BMAC; HC
- Determine location: In unit; Return air grill; Filter cabinet
- Replace or clean filters
- Change bulbs and catalyst
Blower Section
- Evaluate wheel and check for vibration
- Lubricate motor and bearings as needed
- Check mount, end play, motor wiring, and air flow settings
Heating and Cooling Operations Check
Heat Pump
- Check cleanliness of coils (indoor and outdoor)
- Check wiring and controls
- Check heat strip operations (amperage and staging)
- Visually inspect run capacitor
- Check condenser fan
- Visually inspect compressor contactor
- Check refrigerant pressures
- Check defrost operation
- Visually inspect refrigerant piping for leaks
Gas Heat
- Check wiring and controls
- Check burners
- Check flue
- Check heat exchanger
- Check combustion blower
- Check condensate
- Check flame sensor
- Check temperature rise
Oil Heat
- Change oil filter as needed
- Check wiring and controls
- Replace nozzle
- Set and clean electrodes
- Check cad cell
- Check smoke and flue-draft readings, and CO2 percentage
- Calculate efficiency
Air Conditioner
- Check cleanliness of coils (indoor and outdoor)
- Check wiring
- Check condensate
- Visually inspect capacitors and compressor contactor
- Check condenser fan
- Visually inspect refrigerant piping for leaks
- Check refrigerant pressures
- Check temperature split
Accessories Check
- Check humidifier operation
- Check UV light
- Check HRV operation
- Check HEPA operation
- Check zone system operation
Medford, OR
Tel 541.361.4030
3825 Crater Lake Hwy
Medford, OR 97504
Klamath Falls, OR
Tel 541.359.3356
4168 Washburn Way
Klamath Falls, OR 97601
Oregon CCB #529 :: California License #382691, dba Metal Masters Air Conditioning
Committed to Your Comfort
Metal Masters, Inc. has been serving the heating, ventilation, and air conditioning (HVAC) needs of southern Oregon and northern California since 1968. With locations in Medford and Klamath Falls, we provide first-rate indoor air comfort along with high-efficiency equipment, thorough installations, accurate service, and cost-saving maintenance for residential homes and commercial facilities throughout the region.