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Values & Giving |
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Values
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Metal Masters values guide everything we do—from the attention given to the details in our work, to how we operate for the benefit of our whole community
Integrity
We are honest in all dealings with customers, vendors and work colleagues. Even when no one is watching, we stand behind our work and do the right thing—keeping our promises to the customer and each other, no matter the cost.
Respect
We treat all customers, vendors, employees and supervisors with the same polite and caring consideration. We also take the necessary precautions to protect the personal and business properties we work at, as if they were our own.
Quality
We sell high-quality products that we are confident in, and make sure our customers get the best options for their budget. We also take pride in every detail of our craftsmanship—continually raising the bar for service and installation standards.
Professionalism
From dressing in uniform, keeping a good-looking fleet and obeying traffic laws to removing our shoes at a customer’s house and using drop cloths, we model kindness to our community, while demonstrating expert knowledge of our industry.
Generosity
The fruit of our labor contributes, in part, to helping build up and strengthen our community through the giving of time, services or financial resources to individuals or organizations that are working to improve the region we serve.
We partner with, and give to, many organizations that support our community, and work to improve the lives of our neighbors
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Every year we partner with Lennox—in their Feel the Love program—to give three new HVAC systems to deserving households who are without adequate heating and cooling. Lennox provides the equipment and Metal Masters donates the installation time and labor. The community is also invited to participate by nominating individuals or families who are in need of heating and cooling for their home.